Visit the NORBIT Subsea Support Portal
- Request support or manage your existing support tickets
- Request repair or maintenance services for your NORBIT kit
Newest SW/ FW Release
The current release for WBMS is 10.4.37
GUI:
WBMS_89001_10.4.37.9.2f3c099.exe
DCT:
DCT_89015_1.0.431.31d9e5cd.exe
-For WBMS Long Range models, contact support
The current release for WINGHEAD is 10.5.0
GUI:
WBMS_89001_10.5.0.56507.c03f1d5d.exe
DCT:
DCT_89015_1.2.488.ed74684b.exe
Contact us by email or phone:
Email: subsea_support@norbit.com
Phone (US time): +1 92 92 NORBIT (+1 929 2667 248)
Phone (GMT): +47 739 82 569
Phone (APAC): +65 65 457 155
General Service and Training Request
NORBIT provides on-site, web based and classroom training.
To request a training session please contact subsea_support@norbit.com.
Find more information about NORBIT’s training offerings here:
NORBIT training offerings.
NORBIT Global Support Team
Service and Support Management Team
Mairi Law
Global Service & Support Manager
Jon Marcus
VP Sales and Custom Solutions
Field Staff
Adam Junner
Global Field Service Manager
Dr. Aleksandra Kruss
Scientific Field Surveyor
Davie Firth
Senior Multibeam Field Engineer
Glen Chua
Technical Support Manager – APAC
Global Support Partners
Seahorse Geomatics – Certified USA service partner
Mike Mutschler
Chief Hydrographer – Principal
Heidi Seger
US Service Coordinator
Nick Conway
Senior Hydrographic Support
Alexis Cardenas
Technical Sales Support
Seatronics – Certified Asia Pacific Service Partner
Dinesh Nadarajah
NORBIT Service Technician
Pauvl Sundar
NORBIT Service Technician
NORBIT Subsea’s Global Service Offices
