NORBIT is pleased to announce a new service partnership with Seatronics, a global provider of tailored technology and solutions to the global maritime markets, having established a dedicated workshop within Seatronics Singapore facility as the official Asia Pacific Service & Support Centre for NORBIT products.
The Service Centre is fully operational and is available for voice or email technical support within APAC time zones. It will also be the first stop centre for any hardware troubleshooting and repair to reduce the turnaround time for any RMA within the region. The NORBIT workshop within Seatronics is fully equipped with test kits and tank for hardware troubleshooting procedures. The centre is manned by two dedicated Seatronics engineers who received in-depth training in January 2020 and certification by the NORBIT factory in Norway.
To ensure that qualifications are kept up to date with hardware progression, the Service Centre will be inspected annually and Seatronics engineers are to be re-certified by a NORBIT engineer with up to date training.
Check out our Support page for more info on NORBIT service/Support, LINK